Privacy Policy

Last updated: 22 September 2026
Crafted Events LLC (“Crafted Events”, “we”, “us”) serves as a professional DJ, AV, and event production agency located in Westover, West Virginia. This privacy statement outlines the specific personal data we gather, our reasons for doing so, and the rights you have regarding your information.
 

1. DATA PROVIDED BY YOU
Via our website contact form: your full name, the name of your co-host or partner, email address, telephone number, event date, location, event category, estimated guest count, preferred service package, and any additional details provided in your message.
Through direct communication: any details shared via phone calls, text messages, or direct emails.
Upon booking: our dedicated client portal at portal.craftedeventsdj.com, operated by Zenvents, manages the logistical details of your booking. This includes contact information, venue details, signed contracts, event schedules, song requests, do-not-play lists, names of wedding party members or other vendors, and any collaborative planning notes. This serves as the central hub for your event organization.
 

2. DATA COLLECTED AUTOMATICALLY
Our website is hosted on the Wix platform, which utilizes necessary cookies for site functionality and monitors general visitor statistics.
Additionally, we employ:
Google Analytics (GA4) — to understand visitor navigation and site discovery
Google Ads conversion tracking — to measure the effectiveness of our advertising
These tools track IP addresses, device signatures, browser types, page views, session duration, and referral sources. This data is reviewed in aggregate form; we do not use this information to identify individual visitors.
 

3. PURPOSE OF DATA USE
To respond to inquiries and confirm availability for specific dates
To generate and deliver formal service quotes
To organize and execute your event, including collaboration with venues and third-party vendors
To process payments and maintain required corporate financial records
To evaluate website performance and advertising efficiency
 

4. OUR COMMITMENTS
We do not sell your personal data. We do not trade or rent your information to third parties.
We do not engage in mass marketing emails. Our communication is strictly one-on-one. You will only hear from us regarding your direct inquiry or an active booking.
 

5. DATA SHARING
Information is shared only when essential, and exclusively with:
Wix — for hosting services, form processing, and site metrics
Google — for Ads and Analytics functionality
Zenvents — to maintain the planning portal and secure agreements
Our financial service providers — for secure billing and invoicing
Your venue and partnered vendors — strictly limited to operational needs like timelines or technical requirements
Legal authorities — only when required by applicable law
We will not disclose your data to any other parties without your explicit consent.
 

6. MEDIA CAPTURE
We document the events we produce through photography and video, utilizing select content for our website, social media, and promotional materials.
If you prefer not to be featured, please notify us prior to your event. We will honor your request fully; it will not impact your booking or service quality. To request the removal of an existing image, contact bookings@craftedeventspromo.com.
 

7. COOKIE USAGE
Cookies are small data files stored in your browser that help the site function, remember user settings, and provide the analytics mentioned above.
You may disable or clear cookies through your browser preferences, though this may impact site performance. To opt out of Google Analytics monitoring, you can use the browser add-on found at tools.google.com/dlpage/gaoptout.
 

8. DATA RETENTION
Prospective inquiries (not booked): retained for up to two years before deletion.
Confirmed bookings: contracts and financial records are held for the duration required by tax law, typically seven years.
Portal content: maintained during your booking period and for a reasonable timeframe thereafter for your future reference.
 

9. YOUR RIGHTS
By contacting bookings@craftedeventspromo.com, you may request to:
Review the personal information we maintain about you
Update or correct inaccurate details
Request deletion of your data, excluding records required by law
We commit to responding to all requests within 30 days.
 

10. DATA SECURITY
We utilize industry-standard services—Wix, Google, and Zenvents—and restrict access to your planning details to the staff assigned to your event. While we take significant precautions, no digital system is immune to all risks.
 

11. PROTECTING MINORS
Our services are intended for adults. We do not intentionally collect data from individuals under 13. If you suspect a minor has provided us with information, please email us for immediate deletion.
 

12. POLICY UPDATES
Should this policy be revised, we will update the effective date at the top and highlight significant changes in this section.
 

13. CONTACT INFORMATION
Crafted Events LLC
Westover, West Virginia
(681) 331-8586
bookings@craftedeventspromo.com